Are Your Business’ Social Media Outlets Ready For the Holidays?
Christmas is a week away, and that means that businesses all over are trying to keep up with the holiday rush! Regardless of the rush, as a business you need to ensure you are publicly presenting an image of festive cheer in addition to being there to help your customers who have gifts to buy, meals to plan and family to take care of in order to get everything done on time! According to Mashable, 65% of shoppers turn to social media to find the perfect gift, and, when they do, you need to make sure that you are there to help them out.
So if you haven’t turned your attention to your company’s holiday social media plan, here are 5 tips to help you get started!
1. Decorate your social media
Nothing says holiday cheer like the right decorations, so make sure you get your social media accounts decked out too! Change your cover photo to something that reflects the holiday season. You can go all out or simply give your logo a festive twist.
2. Create holiday engagement
The holidays are a great time to get people talking about your products and your business. Encourage comments and shares from your fans by posting holiday related content.
For example, post an image of your company’s Christmas tree. Then ask fans to share an image of their tree.
3. Think visual
Do you have seasonal products? Make sure you post them on your social media sites, and ensure you add call to action! Make sure you post them with seasonal sentiment, as this will help make them more engaging. A call to action will help bring your company’s name to the forefront of your customers’ minds during this busy time.
4. Holiday competitions
People love businesses that give back, and the holiday season is one of the best times of the year to show your giving side. Holiday competitions give you a great way to get your business noticed and show your customers you understand the spirit of giving.
For example, give away gift cards to help customers plan their holiday meals or buy their stocking stuffers. You can ask them to share their favorite recipe or a picture of a holiday tradition.
5. Check out what’s trending
The holiday season is the most high-stakes time of the year for businesses. Make sure you get the most exposure possible by checking what’s currently trending on social media, so you can tailor your message accordingly. Just make sure you jump on a trending topic that makes sense for your business. Your message should be relevant and fit in organically with the conversation going on.
Overall, the holiday season is a busy time for both customers and businesses, so make sure you have a strong social media strategy to increase the chances of reaching your customers. In addition, customers are turning to social media to ask questions and report problems, so make sure you are dealing with all the inquires in a timely matter. Don’t forget making customers happy at this time of the year is a top festive priority.